Privacy Policy

This Privacy Policy explains how Braza Labs Ltda. ("Braza Labs", "we", "us", or "our") collects, uses, and shares information when you visit brazalabs.com (the "Site") or contact us. It also explains your rights and choices regarding your personal information.

If you do not agree with this Privacy Policy, please do not use the Site.

1) Scope

This Privacy Policy applies to information we process through the Site and through communications you initiate with us (for example, by email or contact forms). It does not apply to third-party websites, products, or services that may be linked from the Site.

2) Information We Collect

a) Information you provide

We may collect information you choose to provide when you contact us or communicate with us, such as:

• Name
• Email address
• Company name and role/title (if provided)
• The content of your message and any attachments you send
• Any other information you choose to include in your communications

Please do not send sensitive personal information (e.g., government IDs, health information, or precise financial account information) via the Site or email unless we specifically request it.

b) Information collected automatically

Like most websites, our servers and service providers may automatically receive information such as:

• IP address
• Device and browser information (e.g., user-agent)
• Referring page/URL (when available)
• Pages requested and timestamps
• Basic security and performance data (e.g., error logs and fraud/abuse signals)

c) Cookies and similar technologies

We may use cookies or similar technologies that are necessary for the Site to function, including cookies set by our hosting and security providers to deliver the Site and help prevent abuse.

If we use any non-essential cookies or similar technologies (for example, analytics cookies or marketing pixels), we will (where required) provide you with a choice at the time of collection (e.g., via a cookie banner or settings tool).

If we introduce non-essential tracking (e.g., marketing pixels), we will update this Privacy Policy and, where required, provide additional notice and choice.

3) How We Use Information

We use information we collect to:

• Respond to inquiries and communicate with you
• Evaluate and discuss potential partnerships, acquisitions, or business opportunities
• Operate, maintain, and improve the Site
• Secure the Site and prevent abuse or fraud
• Comply with legal obligations and enforce our rights
• Maintain internal records related to our communications and business development

Legal basis (EEA/UK): If the GDPR/UK GDPR applies, we process personal information only where we have a valid legal basis, such as: (i) our legitimate interests (e.g., responding to B2B inquiries, improving and securing the Site), (ii) taking steps at your request prior to entering into a contract, (iii) compliance with legal obligations, and/or (iv) your consent (where required, such as certain optional cookies).

4) How We Share Information

We may share information in the following circumstances:

• Service providers: With vendors who help us operate the Site and communications (e.g., hosting, email delivery, analytics), subject to appropriate confidentiality and security obligations.
• Legal and safety: If required by law or legal process, or to protect the rights, safety, and security of Braza Labs, our users, or others.
• Professional advisors: With professional advisors (e.g., lawyers, accountants) as necessary for legitimate business purposes.
• Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets, where permitted by law.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under applicable U.S. state privacy laws.

5) Data Retention

We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

In practice, this generally means:

• Contact inquiries and related communications: 24 months
• Business development records (e.g., partnership discussions): 5 years
• Technical logs (security, fraud prevention, performance): 90 days
• Backups: 30 days

We may retain information longer where necessary to comply with legal obligations, resolve disputes, or enforce agreements ("legal hold").

6) Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7) International Transfers

Your information may be processed in countries other than your country of residence, including where we or our service providers operate. These jurisdictions may have different data protection laws.

Where required for transfers from the EEA/UK/Switzerland, we rely on appropriate safeguards, which may include adequacy decisions and/or standard contractual clauses (and the UK International Data Transfer Agreement or addendum, where applicable). You may contact us to request more information about these safeguards.

8) Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, such as:

• Access to information we hold about you
• Correction of inaccurate information
• Deletion of certain information
• Objection to or restriction of certain processing
• Data portability (where applicable)
• Opting out of certain processing (e.g., targeted advertising), where applicable
• Withdrawing consent, where processing is based on consent

To request to exercise these rights, contact us at contact@brazalabs.com. We may need to verify your request, and certain exceptions may apply. We will respond within the time periods required by applicable law.

EEA/UK notice: If the GDPR/UK GDPR applies, you also have the right to lodge a complaint with your local supervisory authority.

Email preferences

If you receive non-essential communications from us, you may opt out by replying to the message or contacting us at contact@brazalabs.com.

9) Third-Party Links

The Site may link to third-party websites. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.

10) Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date.

12) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

• Braza Labs Ltda.
• Email: contact@brazalabs.com